Tag: social media

How to Build a Community on Discord

Posted on by CMPR

With the use of social media, creators are able to connect with their audience directly. However, there isn’t a good place for the audience to gather and discuss on most social media. The biggest exception to this is Discord, which was built for communities to interact with one another. Building a community on Discord can seem intimidating at first, but it’s actually quite easy. You just need to be prepared for it to take some time and be willing to talk with your audience. Here is a simple, step-by-step guide to get you started with Discord.

 

Step #1: Joining Servers

The first step to building a Discord community is meeting new people and familiarizing yourself with how Discord functions. It’s very easy to search for and join servers. Discord has a search function at the bottom of your server list where you can explore communities. To use this function, open the app and scroll to the bottom of your server list (which may be empty, if you’re totally new) until you see an icon that looks like a compass. This is the “Explore Discoverable Servers” button. You can search for servers in different languages and under specific tags.

 

Step #2: Building an Audience

If you already have an audience, great! However, if you don’t, there are several ways to build one. Other social media platforms, like Twitter, Instagram, and TikTok can be useful for this. Discord provides a more up close and personal way to connect, by making friends and getting people interested in your work. Share your process and experience, and chat with fellow writers, and you’ll find people who are interested in a community for your work.

 

Step #3: Making a Discord Server

Once you have a sufficient audience and are familiar with how Discord works, it’s time to make a server. You can create different channels and categories for various conversations, as well as voice channels for group calls. There are different types of servers: private friend servers, and more open community servers. Community servers give moderators more tools and have the ability to be discoverable on Discord’s official search function. You can learn more about the ins and outs of Discord by checking out various resources that explain each function in more detail.

 

Step #4: Sharing Your Server

When your server first starts, you’ll have to share it manually. Doing so is actually quite easy. All you have to do is open your server on the app and click your server’s name, select ‘Invite People’ from the dropdown menu, and copy the link. The link for friend servers will expire in 30 days, however community server links won’t expire. Once you have the link copied, you can share it on any social media for people to join your server.

 

Step #5: Making Your Server Public

This step is optional for when you have a big enough audience. Making a public server isn’t as easy as clicking a button. There are various criteria a server has to meet before it can be made public, to ensure that Discord provides a positive experience for all users. The rules to making a public server are to follow the Community Guidelines and Terms of Service, foster a healthy and positive environment, not host graphic or sexual content, have a server name and description that accurately describes the server, respect people’s intellectual property and other rights, and have a moderator team. However, there are more requirements than just following these rules. A server must also have 1,000 members, be at least 8 weeks old, meet certain activity requirements, and enable 2 Factor Authentication For Moderation Settings. For more details on making a server public, you can visit Discord’s official site. 

Once you’ve completed the first four steps, you’re pretty much done! Making a public server isn’t necessary, especially when there are bots that also make your server discoverable online. However, learning about Discord bots is worth another blog post entirely.

Now, go out there and have fun making your servers!

 

References

https://support.discord.com/hc/en-us/articles/14078261239831-Clarifying-Server-Types-#:~:text=We%20will%20display%20a%20distinct,server%2C%20and%20the%20Boost%20level.

https://support.discord.com/hc/en-us/articles/360030843331-Enabling-Server-Discovery

https://support.discord.com/hc/en-us/articles/4409308485271

https://support.discord.com/hc/en-us/articles/360023968311-Server-Discovery

https://support.discord.com/hc/en-us

Small Business Marketing: What Makes You Special?

Posted on by CMPR

How do small businesses survive these days in a crowded market where being discovered online is more than half the battle?  They need to know what makes them special and understand how they can directly fulfill the needs of  their customers.

The Vitality of Small Businesses

Small businesses are the backbone of the American economy, employing millions and creating innovations that their size allows them to explore.  According to the Small Business and Entrepreneurship Council, in 2019 firms with fewer than twenty employees made up 89.0% of businesses in the U.S. and those with under one hundred accounted for 98.1%.

Rising Above the Competition

Just as there are many small businesses, there is a lot of competition and the best place to be discovered is the internet.  However, the web is a crowded place, and chances are your product is not the only one out there.  The key is differentiating what you do and sell from everyone else. 

What Makes Your Business Special?

To differentiate yourself, you need to consider what makes your business special.  What stands out about the owners, the employees, the products, and the services?  Being a bunch of friendly faces is not enough.  Neither is using words like “dynamic, innovative, or excellent” without an endorsement to add credibility to the praise. Here is an example of a successful differentiator:

Warby Parker is an eyeglasses company that started as a digitally native brand, which means they only sold online.  At the time there were dozens of different ways to purchase eyeglasses at stores like Pearle Vision, through your doctor’s office, and even at Costco and Walmart.  So how could the founders think that they could compete in a marketplace that was full of options?

They offered an alternative to customers who needed glasses by providing a simple process, a la carte pricing, and a chance to test out five different pairs of frames.  They saved people time and money, and offered the allure of an alternative name brand.  An article from CNBC explains exactly how they succeeded.  

Building Brand Trust

Once you know what makes your business special, you can incorporate the message into your overall brand.  Offering a product is not who you are, it is what you do.  In today’s world of direct, high speed, digital connection, people need to feel like they know their brands.  They need to trust their brands and to gain trust, you need to identify your customers and address their needs directly. 

For example, I spoke at a women’s networking event about content marketing and social media.  One of the attendees was a photographer who wanted to grow her wedding photo business.

Problem:  She did not understand why she wasn’t getting a lot of traction from her website which had beautiful photos that showed what she could do.  The photographer did not know what made her services special and different from others.  She also did not understand how her customers went about selecting a photographer.  

Possible solutions:

  1. She could share more information about her story and why she is passionate about working with couples and sharing their special moments.
  2. She could have blogs or articles on her website about how to choose the right wedding photographer.
  3. She could offer sample albums with endorsements from her clients.

Understanding what makes you special and matching that directly with the needs of your potential customers will build your business.  Everyone has something to offer that is unique to them.  The challenge is figuring out what that is and who needs it.  Then you need the courage and the know-how to go out there and communicate it to the right people in the right place, at the right time.

Design 101: Resizing an Image for Social Media Graphics and More

Posted on by CMPR

If you are on social media you know that you need images, lots of them, preferably not stock photos.   If you have something that you like, but it doesn’t quite fit into the social platform’s specs, you are going to need to resize it.  On the surface, this is a simple task. The basic “how to” is the same on most programs, though the display options may appear different places. For example, in Photoshop you need to go to “Image” and select “Image Size”. In MS Paint, there’s a dedicated button labelled “Resize”. They both serve the same function but, depending on the complexity of the program, they will have different limitations. When resizing an image for social media, here are a few things to keep in mind:

What is an Aspect Ratio

Aspect ratio refers to the ratio between the height and width of an image.  When resizing an image for social media you will want to take into account the different aspect ratios for different platforms.  They are a bit different. There are only two options when you resize an image: You can either maintain the aspect ratio or not. Maintaining the aspect ratio means that when you resize the image, it will keep the same ratio between its height and width. If the aspect ratio is changed, the image may become stretched out as you resize it. This tends to be visually unappealing, though small changes might go unnoticed.

Good Resolution = More Appealing Image

If you’re using very simple image editing programs, this option might not be available. However, if you or someone you know can do this, it’s a neat trick.  Resolution defines the clarity of an image and is often represented by either the DPI (dots per inch) or PPI (pixels per inch). DPI is a term used for printing an image, whereas PPI is used for digital displays of images.

In general, the minimum DPI/PPI accepted as “hi-res” is 300. That means for every square inch of space the image occupies, there are 300 pixels. If you are ever asked to increase the resolution of an image, keep in mind that this will automatically make the image larger. You are adding pixels to the image when increasing the resolution. If you do not increase the size of the image along with the DPI/PPI, it can often cause an image to turn out a bit blurry. What if you want to increase the resolution but not change the size? Allow the image to scale up when the resolution is changed. Afterwards, it can be resized back down to the desired dimensions. This helps preserve the quality of the image.

 Resizing vs. Resampling

Most modern image editing programs are good at preserving quality, so long as you use the proper steps of resizing. Photoshop and the like will have more options when it comes to resampling, rather than resizing, an image. When resizing, you either take away or add pixels and other data related to the details of the image. Resampling is a process that helps fill in for these changes in data.  It ensures the result is as true to the original image as possible.

Unfortunately, if you need to make drastic changes in size, there will inevitably be some loss of quality. Since resizing an image down results in a loss of data, it can lead to a more pixelated or sharp look. Resizing up can end with a more blurry or softer look, since programs will fill in missing pixels.

It’s best to try and get the highest quality original image that you can from the start. If you’re going to need a specific set of dimensions or resolution, do your research ahead of time. This can help avoid the need to resize altogether. Otherwise, the smaller the size changes needed the better, in terms of maintaining quality.

Whether you’re working on your next Instagram post or designing a book cover, hopefully this helped clarify some terms from the complicated world of digital image editing!

How to Find the Right Bookstagrammer for Your Work

Posted on by CMPR

Instagram (IG), like all social platforms, evolves with time.  We have talked a lot about the benefits of Instagram for books and authors.  But before you start approaching all of the  “bookstagrammers” who come up in a #search, you need to know how to find the right bookstagrammer for your work.

Find the Right Hashtags for Your Topic

There are a lot of lists if you google the term bookstagrammer. Popular sites have made lists of their favorites by genre, aesthetic, or just personal preference. Often, these lists are more general and limited to around 20 accounts. The best way to find people is to go directly to Instagram itself and dig down a little deeper.

This does require research and time. It is important to go through the process so you find the right bookstagrammer for your work by identifying the hashtags that are popular with a specific genre. For instance, if you wrote a thriller, try searching #thrillernovel or #thrillerbookreview for specific results. From there, you will find more related hashtags and reviewers who are interested in your niche. You might even find certain genres have specific, trendy tags they use so keep an eye out for those!

Evaluating Bookstagrammer Profiles

Once you’ve found a hashtag that seems active and relevant to your book, start visiting user profiles. Take a look at their bios to learn a little more about them and then look at the rest of their posts. Was the book review a one-off thing or do they do lots of them? Do they often review books that seem similar to yours? It is more productive to ask someone for a review when they already have an interest in the genre of your book. People who are avid fans of one genre are always looking for their next read!

Take note of a reviewer’s follower count while you’re on their profile, but don’t let this metric be the end-all, be-all of your search. In the case of bookstagrammers, don’t overlook the micro-influencer. Bigger accounts get DMs (Direct Messages) about book pitches often, so yours might not even make it to their proverbial desk. Getting your book in front of an audience of 30,000 people is great if you can, but several posts made over time by different accounts can also be great exposure. Smaller users that have grown their audience organically may have a more active audience as well.

How to Pitch Bookstagrammers Correctly

If you’re looking for some differences on how to pitch on different platforms, check out our previous blog about pitching! While pitching, keep yourself as organized as possible in a way that works for you. Whether you want to use spreadsheets or an address book, just make sure you have a plan of action and a way to keep track of who you’ve talked to.

We have found that the book community on Instagram is a wonderful, supportive group.  They are super creative and just engaging with them can help you learn about how to use the platform in creative ways.

For more tips, check out our other blogs to find out more about social media and book marketing techniques.

 

Digital Pitching Tactics for Different Media

Posted on by CMPR

As a PR and marketing company one of our most important jobs is writing.  Just because we are good writers does not mean we are going to write the next great American novel, because what we do requires a specific skill set.  In fact, some people equate PR writing with journalism.  We have to create the stories and be persuasive to convince media people to pay attention and write or broadcast what we want to get out there. Different platforms require different things so you would never send a lengthy email style pitch to a person on Instagram.   Twitter needs to be even more brief. Pitches can not be over-the-top, nor should they be dry.  Catch a person’s attention in the first sentence with eye-catching, pithy, and ultimately informative material. Like one of my favorite artists, Public Enemy, says, “Don’t Believe the Hype” –we can’t afford to alienate people by leaning too far in any one direction.   So how do digital pitching tactics differ between emails vs. social media?

Is Your Pitch Too Long?

The most glaring difference in digital pitching tactics is the length that your pitches can be. In email, the short & sweet is applied mostly to the subject line. Once someone has deemed your email important enough to open, it’s likely they’ll read it. There’s a lot of room in the body of an email to write at length about whatever it is you’re trying to pitch. This doesn’t mean you should write a novel, but it does allow the opportunity to append things like press releases or longer summaries. If your initial pitch sells the product well, the reader will usually want some more information. Attachments are a great way to do this.

When you start getting into social media, though, length becomes the enemy. Many platforms have character limits for direct messages (DMs) and people don’t want to read walls of text. For book pitches, I usually try to keep the message to a personalized hello, a short summary of the book and any relevant information about the author. It’s always important to end with a call to action like an invitation to work together or an offer for more information. Being concise and clear about what you’re asking for is vital with strict length limits.

Does Structure Matter?

The structure of a DM pitch is a lot looser, especially once you get to chatting with someone! I would suggest keeping it formal at first and, of course, always remain courteous. But don’t be afraid to “like” someone’s responses or use emojis (sparingly). It’s commonplace on social media and can make you seem more personable. People always like knowing there’s someone real behind the product!

Emails tend to be a lot less casual, almost always beginning with a greeting and ending with a signature. It’s good practice to use more formal language throughout the conversation. This might change a little if you exchange emails with someone regularly, but usually with pitches it is a strictly professional relationship and using language to reflect that is a good idea.

Pacing is Important–Don’t Be a Dirge

Some of the informality of DMs comes from pacing. Often, you will see responses a lot faster on social media than you would expect with email. Because it’s less formal and easily accessible through phones, people usually get back to you quickly if they’re interested in your pitch.  Make sure to do your best to reply in a timely manner as well.

As a tip, keep in mind that if you have a lot of people to pitch via DM you can’t always send out hundreds of messages all at once. Some websites have rate limits and might mark you as a spam account if you try to do too much in a short period of time! Try to limit your new messages to about 15 or 20 an hour.

Don’t Do It Unless You Know How

These are just some things to expect if you’re new to using DMs  and social media to pitch to people. The only real way to get a feel for it is to go out and do it!  And remember most of all you are trying to build relationships between you and the media.  It’s a symbiotic association that should benefit both sides.  Don’t risk the trust of a potential contact, know what proper digital pitching tactics are before you reach out.

If you’d like to read more publicity tips, check out some of our other blogs on the topic!