Marketing, Advertising, & Public Relations: Can you have one & not the others?

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Image by Aimee Kinsella via Flickr.

Although we are a consumer-driven economy and the competition for customers is fierce, most of us probably don’t know what is actually entailed in reaching a customer base. There are two major umbrellas that serve this purpose, and they are huge industries: Marketing and Public Relations.

Many things fall into these two camps.  According to the American Marketing Association, Marketing is defined as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”   Hmmm. The one I found on Yahoo is somewhat clearer: “The strategic functions involved in identifying and appealing to particular groups of consumers, often including activities such as advertising, branding, pricing, and sales.”

For people who are trying to sell product, especially intellectual property which includes books, there are several ways to go about digging in to the marketing functions.  Let’s break the definitions down and identify what each piece is intended to do.

“Appealing to particular groups” or Finding your audience.  Who is going to buy what you are selling?  Be interested in what you have to say?  What are these people talking about now, and where can you find them?

“Branding”: Deciding what you or your product represents.  How do you want to package yourself?  What packaging is appropriate?  What kind of image are you and your product presenting?  How can you directly appeal to your audience?  Answer these questions and create the right language and visuals that go along with the brand.

“Pricing and sales”:  You don’t want to charge too little, but also not more than the market will bear.  Research what comparable services or products are going for in the marketplace and set your price accordingly.

“Advertising”: In my experience, advertising only works when you are working with something or someone who is already a known entity in the target market.  Otherwise, unless you have a major budget for an ad campaign, you are trying to create awareness about something that no one knows about.  This is better suited to publicity and the public relations industry.

Public Relations is “the art or science of establishing and promoting a favorable relationship with the public, ” again according to Yahoo.  I love the thought of it being an art or science.  In layman’s terms, pr is about getting the word out through appropriate messaging across many channels.  First you create the story or message you want to broadcast and then, via traditional and digital media, you propagate the information.

Messaging comes in many different forms including press releases, original articles, podcasts, and videos that you can market across the media world.  Again, knowing your audience is key because you have to find a way to communicate with them that will get them to take notice of what you are trying to say/sell.

Publicity is all about media and comes into play after the message is ready.  Here there are similarities to the way advertising works, except that publicity incorporates or generates stories.  Advertising can be very one-dimensional and static (like a full page ad in the NY Times).

Generally, given the number of outlets there are to promote things and the many different ways you can reach people through social media channels, you are likely to need a combination of some or all of the above.  In order to meet the changing needs of clients and authors, I’ve become a hybrid publicist who is well versed in public relations strategies and marketing.  It’s a lot more interesting to know how all the pieces fit together and hugely gratifying when you can be successful and see results.

Claire McKinney Returns to PubSense Summit

PubSense Summit
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Charleston, SC 29401 www.PubSenseSummit.com
Contact: Shari Stauch Ph: 843.834.1872
Email: shari@pubsensesummit.com

MCKINNEY PR FOUNDER TO SPEAK AT PUBSENSE SUMMIT:
Claire McKinney Joins Stellar Faculty at Premiere Publishing Conference in Charleston, SC

PubSense_logoFebruary 8, 2015, CHARLESTON, SC – The PubSense Summit™ team is thrilled to announce that Founder of Claire McKinney Public Relations Claire McKinney will be a featured speaker at the 2015 PubSense Summit taking place at the Francis Marion Hotel in Charleston, SC, March 22-24, 2015! The Summit is comprised of the best and brightest people in publishing, author branding and book marketing, all gathered to help emerging authors and small publishers make sense of a rapidly shifting landscape.

Claire has been working in public relations and publicity for eighteen years and recently she was invited to be on the Today Show to provide expert commentary for a segment on self-publishing. She has worked at several publishing houses promoting books and authors, and creating branding campaigns. Prior to starting her own company she was the VP, Director of Publicity for Henry Holt and Company and the Director of Publicity for Miramax Books. Since the inception of Claire McKinney PR, LLC, Claire has broadened her work outside the realm of books to include organizations and products related to education and health, as well as corporate branding campaigns.

Claire will be a featured speaker on two panels: Book and Author PR: Making Sense of Press Kits, Launch Parties and More and Master Class—Increasing Exposure Part 2. In each, Claire will draw from her nearly two decades of public relations experience to share her insights on how authors can draw attention to their books and capitalize on it.

“Claire has led numerous authors in successful book campaigns,” said Brenda McClain, PubSense Summit partner. “She gets results for her clients, and we’re confident she’ll show our attendees how to achieve results as well. We can’t wait to meet her in Charleston.”

CONFERENCE QUICK LINKS:
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2015 Faculty at a Glance
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Tips and Strategies to Maximize Your Blogging Efforts

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You started a blog, but who’s going to read it?  Do you have to write another one? How do you get the most out of it?

Writing a blog is a basic process: an introduction, the body, and a conclusion. You hit the “publish” button and it’s out in the inter-web, now what? The best result (and most hoped for) would be that people just randomly stumble onto your blog and fall in love with it immediately—but we all know that realistically, getting viewers to your website is going to take a lot of tedious work. Tedious, but necessary! If you are not getting the viewership you’re hoping for, here are some tips that we have found to be successful:

1. Tweet on Twitter
If Twitter overwhelms you, you are not alone. When I first started Twitter, I was terrified of so many things: saying something really dumb, having a person attack me (it happens to everyone—Twitter is a place where many people unleash their critical side [such as here], and it’s not you, it’s them), or using the wrong #hashtag and having someone malign me for it. But Twitter is not all that bad, and you can use it to spread word about your blog.

2. Use #HashTags
There are lots of ways to muster interest, such as posting your blog on Mondays and tweeting your latest post with a #MondayBlogs hashtag. Or #ThrowBackThursday with an older blog post that could still be considered relevant.  For example, did you write a blog post in 2012 about Superbowl commercials? Use #TBT or #FlashbackFriday as a fun way to look back and compare it to this year’s game.

3. Facebook/LinkedIn
More people are shifting their attention from Facebook to social media platforms like Instagram and Twitter, but don’t forget how much of your demographic may still be on Facebook and LinkedIn. Post your new blog posts to Facebook—friends and family members can be a huge help when they share your posts with their friends. Don’t forget that Facebook now uses hashtags too—so make sure you utilize them as well. LinkedIn is similar to Facebook in posting styles.

4. Commenting and sharing; relationships with other blogs
Blogging and getting traffic to your blog is not a one-way street. Other bloggers who are starting out (and even have had blogs for awhile) are in the same position as you: they need readers. You should read other blogs that are interesting to you and share on social media ones that you like (and if they have a social media account, make sure to tag them or tweet their Twitter handle).  You might comment on some blogs, other people might click on your comments, and because you have made sure your name links back to your website, you will gain traffic–Voila!

5. Putting your blog in your online bios.
This may sound like a no-brainer, but make sure that your blog web address is on any and all of the other platforms that you use: Google Plus, Twitter, Instagram, Facebook, LinkedIn, Goodreads, etc.

6. Subscribers
Brainstorm new ways to get people to subscribe to your blog. A client of ours wanted to know how he could leverage his book signing in order to get more subscribers to his blog.  We suggested he print out some sign up sheets for the people who came to his event.   It’s simple, and by the end of the night he might have 20—maybe more—new subscribers.

7. Create a blog roll
Are there blogs that you find yourself going back to over and over again? Create a blog roll on the side of your page that links back to those blogs. It’s another way of participating in the “sharing is caring” culture of the blogosphere—they’ll appreciate it and may insert you in their blog roll as a thank you.

8. Use buttons
There are several websites out there, like BlogLovin’, that pull together tons of different blogs for their subscribers. You can add their buttons to your website, and when people click on “add me to BlogLovin’” it adds your blog to that person’s list.

There is never just “one way” to get traffic to your blog.  It is more about using several of these tips and strategies that will connect you to a community as well as increase your own readership, and you will have to extend yourself sometimes to help a kindred blogger. In order to get what you want, you have to give a little too.

Calling All Authors, Spokespeople, and Brands: Twitter is for Tweets and Other Ideas for 2015

14909082825_53603b7a64_zFirstly, I’ll fess up to taking a break from writing over the holidays.  Pretty much dead air, I know.  As much as one tries to stay inspired at this time of year, it’s hard to focus when every other email in my inbox is announcing a “one-day sale at XXXX.”  But was that yesterday that the sale ended? Or is it today? Have I taken advantage of every possible opportunity to buy, buy, buy?!  You get the picture.

Here we are at the beginning of the first full week of 2015, and I’ve been reflecting over the past year and what has been working in the world of pr and marketing and what hasn’t.  Things in the communications world continue to change as the now established forms of social media technology try to remain on top and monetize absolutely everything to keep their shareholders happy.  Newer forms also jockey for position, attempting to attract the tween and teen demographics, hoping to hook on for the generational long haul that Facebook has been managing to keep up to this point.  With all the swirling forms of media and methods out there for getting your point across, it’s as hard to figure out what to put your time and energy into as it is to figure out what sale day you have (or have missed) during the holiday rush.

I am going to share what I think are the most important things any author, spokesperson, or company seeking to create brand awareness should be considering right now.  Call these resolutions or thoughts for the New Year or don’t subscribe to any-it’s totally up to you and your comfort level with technology.  But in general, I think that “old” methods need not be completely disregarded and “new” ones need to be used strategically and efficiently so as not to take over your life, as follows:

1. Make a business card and circulate it.  Literally carry these things everywhere including your child’s soccer games and on vacation.

2. Research your field, your competitors, and your target market.  Know your audience and find out what is important to the people in it.

3. Tumblr is still cool so check it out and play around with it.  Tumblr has managed to stay through all of the changes that have happened, and for the right person or brand it is an excellent way to create a valuable destination and community.  This is one of my resolutions for 2015.

4. When posting on Facebook limit text to a few lines maximum and share a picture or video.  Also consider that Facebook is primarily reaching a 35+ demographic these days and that recent articles (and I can’t find the link to the one I read last week, so if you do, please tweet me) have noted that in order to get advertising dollars, Facebook is or may be considering charging people for prominence in the News Feed.  Also, not all of your posts are being listed in everyone’s feed on your list.  We’ve known for a while that Facebook is falling out of favor as a marketing tool.  It is at the point where the ability to hone in on a community is going to cost you and the days of the “free” online marketing/social media are dwindling for this outlet.

5. LinkedIn is great for businesses and related topics, so post your blogs and other content you find relevant on a weekly basis.

6. Twitter is for tweets, but don’t just use it as a curating tool.  People who read Twitter like links/pics/video that is informative, interesting, unique, helpful, and important, unless you are a celebrity and can give us a blow by blow account of what you ate for breakfast. Most people don’t like having a single person blowing up in their Twitter feed with 10 tweets in a row. Space out what you have to say as not to annoy someone so much they’ll press the “unfollow” button on your profile. Also, in order to generate followers it will be helpful to you to create your own content that can be distributed and you should share your opinions about what you are sending out.

7. Instagram is becoming more popular every day, especially with teens and young adults. Everyone loves pictures, and Instagram allows an easy and straightforward way to share your life with followers: post a picture, and add a caption if you’d like. You can get creative with your photos and the filters that come with it: a cute photo of your cat in black-and-white, a photo of someone reading your book in a coffee shop, an iPhone screenshot of someone’s Tweet complimenting your writing, etc.

8. Write original blogs that are useful to your target audience twice a month.  Content marketing is all the rage, and truly I know it works from experience. Tweet or share your blog posts on Facebook and LinkedIn—you never know who might find your information valuable.

9. Meet people in person.  Consider looking into public speaking, go to conventions where you’ll find like-minded people, visit bookstores if you have written a book, shake the hand of your local librarian, become a member of the local chamber of commerce, and any other way you can put faces to names and make a lasting impression.

Pick two or three of these or even one for the first few months if this seems overwhelming.  They are listed in order of simplest to most time consuming, so go for it!