How to Rebrand Your Business in the Digital Age

Rebranding your business is an exciting time to flex your design muscles while also breathing new life into your business. The digital age also means that there are lots of avenues for you when it comes to getting the word out and building your online presence.

That said, rebranding your business isn’t always a walk in the park — and the task becomes twice as difficult when it comes to figuring out how to do so digitally. There are lots of potential avenues you could go down, so the key is creating a digital branding strategy that works best for you.

Build your website

The first step to rebranding in the digital age is starting with a website. While you may already have your business’ social media platforms operational, you still need a website to serve as a digital home base. Marketing director Michael Kava states that working with a reputable web hosting site is of utmost importance, as this prevents your site from crashing or getting hacked. Furthermore, you should also make navigation menus easily readable. After all, a beautiful site isn’t worth much if people have a hard time finding the information that they need.

Engage your existing audience

You should involve your current target audience throughout your rebranding process. Failing to do so might alienate your old customers, which is definitely not the effect you want to have. Posting teasers of your new look and sharing the story behind your rebranding strategy generates a bit of buzz surrounding the new reveal while also allowing your customers to be part of your business’ story.

Solidify your aesthetic across all platforms

It’s important to ensure consistency across all platforms to build better brand awareness amongst your audience. From adjusting banner sizes to sticking to making your website mobile-friendly, such guidelines will help enhance brand recall and attract more clients. The effectiveness of these techniques is why they are drilled into students on university design courses. This is why digital media degree professor John Fahnestock of Maryville University emphasizes the importance of focusing on the aesthetic, technical, and theoretical aspects of design across a variety of mediums and specialties. Following these principles will help designers shape their visual storytelling. Keeping those principles in mind, and asking yourself whether your design is both functional and beautiful, will help you create engaging content that works either as an Instagram story or a Facebook post.

Replace your targeted ads

No digital rebrand strategy is complete without ads. If you already have digital ads in place, remember to edit them to match your brand’s new visual strategy. You can also use this opportunity to explore other advertising options. Partnering with influencers on Instagram posts and stories is a great way to get the word out, as is creating sponsored Twitter posts. The beauty of digital ads is that you can also track their performance through analytics, which can then help you further refine your campaigns.

Choose the right payment gateways

Of course, a digital rebrand isn’t just about aesthetics: it’s about positioning your business as a fully accessible online service. As such, partnering with the right payment gateways helps establish your business as a trusted vendor. PayPal continues to be a popular payment service for online businesses, making it an obvious choice for SMEs who want to mitigate risk. Stripe is another payment gateway that you can use, and both services let you create payment buttons that you can then embed clearly on your site. Potential customers who go to your site will then see these buttons and know that you offer flexible payment options.

Our previous Social Media 101 post maintains that going digital is one of the best growth strategies you can take as a business owner. With that in mind, the tips mentioned above can guide you towards a successful digital rebrand.

 

Article made for clairemckinneypr.com

By Annie Lawson

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What Does it Cost to Hire a Publicist or Digital Marketing Consultant?


If you are an individual or a small business, the question of what does it cost to hire a publicist or digital marketing consultant is an important one.  If you are just looking for an intern to post for you on Facebook and Instagram and you aren’t in need of a professional strategist, plan, campaign, etc., then this may be more than you need.  If you are investing in your business, career, product launch, or all of the above, then read on.

Several years ago I wrote a blog about hiring a publicist and it continues to generate traffic and interest.  Although the goals of these jobs are the same, the tools we use and the way we go about getting the job done has changed.  Instead of becoming less demanding as a result of a shrinking traditional media landscape, our jobs have grown.  In order to be successful we have to grow communities, sell to target audiences, conduct events virtually and in person, and get press attention every time we hit a goal.   The cost to hire a publicist or marketing consultant is going to be based on the level of experience of the person/team and the amount of time your project is going to take.  The more experience, skills, and services you want, the larger the budget.

What Does it Cost to Hire a Digital Marketing Consultant

I specialize in individualized brands, which include authors, experts, academics, thought leaders, and specialists of any kind.  Most of these people develop their images on social media in order to gain the credibility they need to sell something or be featured in the mainstream media.  The best way to do this these days is through social media.  There are so many firms out there offering social media services it is very difficult to know what to pay or what you should get.  Here are a few services to look at when you are deciding who to hire:

Plan and Strategy: Whether you are already on social media and are not getting the results you want, or you are completely new to this world, a strategy and plan are important.  A lot of people will worry about posting more and creating cool content without understanding how much their efforts are achieving.  You need to know that in order to make a difference and accomplish your goals.  Firms that offer these services should be spending at least four to six weeks working on your plan and strategy and additional time teaching you how to implement it.  The cost: $10,000 – 20,000.

Monthly Content Development and Posting:  This job requires a range of things from writing blogs to designing graphics and composing posts on multiple platforms.  It will require materials from you including photos, boilerplate copy for your business, and any slogans you use.  Video content can come from you directly in the form of single, in-person commentary, or be developed further by your marketing team.  This may also include running ads.  Posting will include a content calendar, scheduling, and analysis.  The range of costs: $600/month for a single campaign on one platform – $2,500+/month on multiple platforms.  The cost is dependent on the number of platforms and the amount of content that needs to be produced and scheduled.

What Does it Cost to Hire a Publicist?

I’m sure if you are Lady Gaga you are spending many thousands a month to have a PR team run your brand.  At that level you have someone listening and monitoring your brand on social media, planning, posting, blocking press and news stories, granting interviews, and more.

For our purposes, we are going to stick with a more general level of service and cost.  Again, there are many service options and people who offer them.  I differentiate them in a couple of ways “plug n’ play” and “customized campaigns”.

“Plug n’ Play”: These services are usually very reasonable, but they are limited.  If you are looking for someone to accomplish a part of the job for you, like offering a list of media contacts or pitching a set number of outlets, this would work for you.  The costs: For a limited campaign or service: $hundreds to purchase lists; $5000+ to be pitched to a specific list of contacts and scheduled for reviews or interviews over a short period of time (6 – 14 weeks).

Customized Campaigns: A campaign like this could involve regional and national media, bloggers, influencer targetting, event planning, national media, and speaking engagements.  Depending on whoever else is on your team it could also involve social media and brand management and marketing.  If you are looking for long term public relations for yourself and your brand the costs are usually set monthly for a contracted period.  If you are planning a single product launch or book launch then the campaign is usually set up as a “project” and charged accordingly.  The costs: $3,500 – 5,000/month for a retainer/contract, $20,000+/project.

Whether you are looking to grow your brand, business, or product, it is important to have a plan and a way to execute it.  Hiring an expert is an investment.  Being informed about the services and costs will help you determine what you will pay to have done and what you will do on your own.

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3 Simple Ways to Improve Your Social Media Efforts

Improve the effectiveness of your social media efforts

Well-established companies with bigger budgets are investing a significant amount of money in digital branding and social media.  With so many options, understanding your audience and using the best tools is very important to make you competitive at any level of business.  So, whether you are representing just yourself, a micro-business, or any size company, here are 3 simple ways to improve your social media efforts.

Tip #1: Where is Your Audience?

So much of the world is on social media. In 2019 they predicted that the U.S. population will spend more time on social media/mobile devices than on TV by the end of the year.  My analytics definitely show an uptick in mobile use, with a 50/50 ratio of people who read my content on mobile vs. other devices. Social media host a wealth of loyal niche communities. With clear messaging and focused branding, these communities can quickly become your repeat-consumers.

Find your audience

Tip #2: Should You Pay for Online Ads?

Like any promotional content on a popular medium, ads on social media can be pricey. Luckily, there is more to this strategy than paid advertisements. Channels like Instagram, Facebook, Twitter, and Snapchat are one-stop shops. You can create your own original content in-house, free of charge. The average user is bombarded daily with big-budget marketing. In fact, 86% of people on social crave authentic content rather than expertly-crafted material from ad agencies. Stand out in the crowded market and create something to which your audience can authentically relate, without breaking the bank!

Tip #3: Do You Know Your Audience?

We’ve talked about the ways social media branding is useful, but how will you know it’s working? There is a way, and unlike mail surveys or television polls, you won’t have to wait weeks and months to see results. Simply start a poll on your desired outlet. The media mentioned above offer functions where you can pose a question with two or more answer options, and users can select their response. These polls can run for any length of time, from one day to one week. Once the poll closes, you instantly have your results – you can even see votes as they are happening.

Download our eGuide to social media so you can find ways to improve your social media effectiveness.

 

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Taking Advantage of a More Equal Selling Landscape for Indie Authors

What do all independent authors and publishers want most?  (Okay, other than an Oprah recommendation or a New York Times book review.)  Book distribution to booksellers.  But what if all of a sudden there are no bookstores and all publishers, indie and traditional, are vying for the same online sales?  It’s time to step up and take advantage of a more equal selling landscape for indie authors.

The Advantage for Indies

Indies have had to come up with ingenious ways of marketing themselves online for years.  While traditional marketing departments have certainly been utilizing digital marketing tactics, indie authors have developed their skills without the benefit of a big brand behind them.   And, in most cases indies aren’t promoting dozens of books at one time.  In an age where specificity, target audiences, and niche development are key, indies have the edge.

Also, from what I’ve been reading even after things “get back to normal” there may still be distribution problems such as supply chain issues, printing delays, and paper shortages while manufacturers and distributors try to stabilize their workforce and operations.  If you haven’t considered that this could be the time to take advantage of a more equal selling landscape for indie authors, start now by optimizing all of the aspects of your publishing and marketing tactics.

Five Things for Your To-Do List

  1. Book Product Presentation:  How does your book look?  Is your jacket professionally designed?  Is your interior designed?  Do you have a standard copyright page?  Did you have your book copyedited? Proofread?  Make sure your product can stand up to a traditionally published book as far as the quality is concerned.
  2. Website/Social Platforms: If you don’t have the money or time to revamp your entire website.  Or if your site already looks fabulous the way it is, make sure you have your new book on a page with all the requisite “buy” links and a synopsis.  Also, check all of your site’s social links to make sure they are working.  So many times I’ve gone to a website and tried an Instagram link and found it broken.   Be ready for any traffic you’ve generated to have a good experience and these basic things will go along way toward making that happen.
  3. Content Marketing/Social Media:  Go back to the basics of managing your shared media by posting at least two blogs per month and sharing on social media.  Facebook/Instagram at least twice a week and Twitter at least once a day.  Engage with followers and do a Google search every day on your topic/theme to see if there are any articles, quotes, or related content you can post in real-time.  Everyone loves to have their content retweeted or commented on, so be a friendly social user and engage, engage, engage.
  4. Bloggers/Podcasts: Reviews and interviews are still happening on these venues, even during this national emergency.  However, you should check the websites to make sure they are still accepting review copies the same way.  Some places may need you to contact them first and then send an e-galley to minimize contact points.
  5. Traditional media: If you have a topic that relates to what is in the news, can support a current story, or offer something new and credible, then, by all means, ping some journalists and producers.  But if you aren’t sure you should, don’t pitch people.  Also, subscribe to HARO so you can get a list of different stories/sources the media are working on.  You can respond directly to the HARO links to present yourself and your work.

To read more about the changing face of publishing today, check out these two articles:

New York Times, March 16, 2020

Interview, Nathan Bransford and Mike Shatzkin, April 1, 2020

Good luck and stay safe!

 

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Publicity 101: Publicity and Book Promotion During a Crisis

Unfortunately, “publicity and book promotion during a crisis” has been a recurring theme throughout my career in publishing.  I was the Associate Director of Publicity at Little, Brown when September 11th happened.  Since then there have been a series of storms, hurricanes, and financial crashes.  Our current state of affairs with an international pandemic is probably the most daunting.  But as I said in a webinar I gave last Friday, books entertain and inform us by telling stories that offer an escape.  They also document a history that we can look back on to try to find answers about what we might expect during and at the end of our struggles.  Since we know that books (and their authors) can be helpful in a difficult time, the question is how do we publicize and promote our work right now?

Important Questions to Answer

First, we need to be clear about our personal intentions, which are to “sell” our messages, brands, services and/or books.  Maybe selling products for money isn’t our main mission, but we are all trying to remain relevant and to continue to generate awareness of what we can offer.  I tell my clients that my rule of thumb is to consider how what we are promoting helps people during this time.  I  pose these questions:

  • Am I offering news-you-can-use and expert help for people experiencing stress or anxiety?
  • Can I provide information that will move the story forward in a meaningful way?
  • Does my promotion offer a welcome distraction from the negativity in the current conversation?
  • Can I express my message in a manner that shows empathy for people who may be suffering in some way?

Each of the above relates to a specific kind of writer, expert, and book.

    • News-you-can-use is usually provided by experts.  In this case medical doctors, psychologists and financial specialists.
    • The aforementioned types can move a story forward, but so can human interest stories.  News sites and networks are lacking original coverage and there are only so many times they can report numbers and government policies.  Real people and what they are experiencing can capture the attention of audiences who are looking to identify with others.
    • Promoting your novel, whether it is a mystery or historical, is a great way to offer a distraction from the day-to-day.
    • Finally, expressing empathy and hope is often related to religious leaders, spiritualists, and anything related to inspiration or mind/body/spirit topics.

Engaging with Media During CoVid19

Many people are wondering where they can promote and publicize when producers and journalists are overwhelmed.  The internet is the answer.  Original, quality content and distribution of it in a smart and thoughtful way is going to be the best practice for most people.  See our last blog post regarding social media planning and strategy for some ideas.  You can also visit the Hootsuite blog for articles about the latest trends in social media and content.If you have a human interest story or you are an expert hoping to get some air time on the national stage, you need to do your research.  Watch/listen/read the media outlet you want to be a part of and make sure your information fits in with what is being covered.  Look for journalists by searching articles on Google related to your topic.  One thing that is very important in these times is that we don’t bombard people who are already stressed, like everyone else.

If you have any specific questions related to publicity and book promotion during a crisis, you can email me at claire@clairemckinneypr.com.  You can also subscribe to our newsletter on our website which will notify you of free weekly webinars.  Thank you for reading and stay safe.

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